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Exchange Policy

TGC has a 7 day goodwill exchange policy, provided the item is returned to us in time:

  • Is in its original packaging
  • The seal of each product intact
  • The packaging of the product has not been tampered with


This is how you can exchange an item:
  1. E-mail us at theglowcocooncare@gmail.comand request an exchange.
  2. Log in the reason for exchanging the item. Make sure to add your order number and the name of the items being exchanged, in the email.
  3. Send the item back to us in its original packaging 
  4. We will send your chosen replacement item in exchange to your address
  5. You will need to pay any applicable shipping charges for the re-shipment.