Home - Refund Policy
Exchange Policy
TGC has a 7 day goodwill exchange policy, provided the item is returned to us in time:
- Is in its original packaging
- The seal of each product intact
- The packaging of the product has not been tampered with
This is how you can exchange an item:
- E-mail us at theglowcocooncare@gmail.comand request an exchange.
- Log in the reason for exchanging the item. Make sure to add your order number and the name of the items being exchanged, in the email.
- Send the item back to us in its original packaging
- We will send your chosen replacement item in exchange to your address
- You will need to pay any applicable shipping charges for the re-shipment.